Supported operating systems for Home app: Android, iOS
Payment & Discount
We aim to provide all users with a safe and secured e-platform for online shopping. Therefore we collaborate with various service providers to process payment in a fast, convenient and secured manner. Payment for your order may be made via the three methods listed below:
* Credit/Debit Card Card payments are processed through third-party providers. Visa, MasterCard & American Express are currently supported. Please see here for further detail: https://stripe.com/en-sg/legal
* Pace Instalment Plan The instalment plan is processed through third-party providers. Three-month plans with Pace are currently supported. Please see here for further detail: https://pacenow.co/terms-of-service/
* Hoolah Instalment Plan The instalment plan is processed through third-party providers. Three-month plans with Hoolah are currently supported. Please see here for further detail: https://www.hoolah.co/sg/terms/
* Hassle-free discount & cash voucher All discounts & cash vouchers (if any) will be automatically applied when you check out. If you noticed abnormalities during check out, contact us here or use our Facebook messenger app located at the bottom of our website.
Delivery
Shipping & Delivery (Singapore only)
We currently only offer shipping/delivery/on-site measurement/installation in Singapore.
Third-party items (Non SD products): 1. Our in-house logistic team offers free shipping/delivery services within 5-10 working days 2. Charges of local priority delivery with logistic partners are as follow: – < 5kg – $3.00 – 10.1 – 20kg – $5.00 – 20.1 – 30kg – $15.00 3. Tracking number will be provided via email when an item is shipped by us. If you choose to deliver items via our third-party logistic partners, you may track your item via the tracking number together with a link to our respective partners. 4. Tracking is currently unavailable for our in-house logistic team. However, our Customer Service team may be contacted via the contact form if you do not receive your items within the stipulated timeframe.
